Head - Digital Transformation
Adecco
- Dubai
- Permanent
- Full-time
Job Location: Dubai, UAE (Onsite)Job Responsibilities:
The Head - Digital Transformation is tasked with leading the development and delivery of our Digital Strategy to support our Guest Experience. This role requires an advanced understanding of the technology available to enhance our customers journeys through the airport and drive our digital agenda through extensive stakeholder management and prioritization of key requirements with all areas of the wider business. This role requires the ability to balance internal requirements among senior management stakeholders and lead external partners from ideation through design, delivery and formal embedding of new technology and capabilities.
Specialization:
Digital Marketing, Digital Transformation, Customer Experience, Digital Technology, DeliveryCore Activities Experience:
Strategy Implementation, Digital, Transformation, Strategy Communication, Leadership Engagement, Digital Transformation DeliverySkills and Qualifications:
- Lead the development and execution of our digital transformation with a focus on efficient and effective execution, ensuring alignment with organizational strategic goals.
- Utilize data insights to guide digital strategies and initiatives.
- Identify opportunities for leveraging digital technologies to enhance existing business processes and guest experiences.
- Direct project teams and relevant stakeholders by providing strategic guidance on digital transformation and innovation initiatives to facilitate successful project outcomes including implementation and delivery of innovation initiatives.
- Co-ordinate and oversee external consultants to successfully implement innovation initiatives and digital policies when applicable, ensuring effective collaboration with external expertise .Maintain an overview of market trends and stay updated on current technology developments to ensure the organisation applies up-to-date best practices for innovation and digital transformation. Assess emerging technologies and trends to recommend adoption or adaptation for the organisation.
- Collaborate with BT teams to prioritize and implement new digital tools and systems.
- Lead efforts with technology to implement new features and experiences in all relevant channels, using agile methodology to efficiently deliver innovative solutions