Laundry Valet

Rotana

Dubai
Permanent
Full-time

1 month ago

Job DescriptionWe are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.As a Laundry Valet you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

Responsible for pick up and delivery of guest laundry
Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed
Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message
Report immediately any guest valuables / items found in pockets of clothes sent to laundry
Check all items for damage and stains and take appropriate action to rectify these issues
Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary
Responsible for delivering all guest items punctually and in a professional, courteous way
Assist in the loading and unloading of dryers and sort out washed laundry items
Assist in inventories and attend all trainings as informed and scheduled

SkillsEducation, Qualifications & ExperiencesYou should ideally have a vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive, friendly attitude are essentials.Knowledge & CompetenciesThe ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Rotana

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