COUNSELLOR - EMPLOYEE RELATIONS

• Guide and train managers on coaching, mentoring and identification of employee behaviour problems.

• Coordinate with line managers on employees' grievances and Company complaints e.g. Attitude & behavioural problems and participate in counselling to identify potential problem areas and determine the appropriate course of corrective actions which support the retention of employees.

• Conduct awareness sessions on anxiety, phobias, aggressive behaviour to make employees aware of the issues.

• Provide proper guidance and advise employees on work place ethics, behavioural change management.

• Review resignations, grievances, disputes and complaints including cases involving termination due to misconduct and court cases to support the retention of employees in deserving cases or to professionally inform employees about their release by the Company.

• Work collaboratively with other departments, divisions, and all other relevant stake holders in order to facilitate and advance employee success and personal growth.

• Participate and contribute to the investigation proceedings of the Investigation Committee and Grievances Committee in an advisory capacity.

• Coordinate with Line Managers and Legal Department in preparing recommendations for corrective measures on employee grievances, disputes and complaints from psychological perspective.

• Counsel and interact with families of employees where in intervention of families is required.

• Safeguard own Health and Safety, as well as that of the fellow employees, by paying attention to safe work practices, maintaining a safe work environment and complying with applicable HSE requirements.

• Take action to INTERVENE and STOP any un-safe activity or non-compliance with HSE requirements, if witnessed, and report the incident - regardless of your position or that of the transgressor

• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.

• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.

• Provide input for preparation of the Section I Department budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.

• Investigate and highlight any significant variances to support effective performance and cost control

• Implement approved Section I Department policies, processes, systems, Quality standards and procedures in order to support execution of the Section's I Department work programs in line with Company and International standards.

• Contribute to the achievement of the approved Performance Objectives for the Section I Department in line with the Company Performance framework. Innovation and Continuous Improvement

• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.

• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function. Health.

• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and client Code of Practices.

• Provide inputs to prepare Section MIS and progress reports for Company Management.

Al Nahiya Group