Guest Laundry Valet
Accor
- Ras al-Khaimah
- Permanent
- Full-time
- To collect and return all guest laundry from and to the rooms, respecting all the hotel standards and procedures.
- To count and sort all the linen in the sorting area and prepare them for the washer, dry cleaner in appropriate action.
- To respect deadlines for guest laundry service.
- To check all guest garments before and after washing for stains, defects and take appropriate action.
- Any stains or defects should be immediately reported to Valet Supervisor or Assistant Laundry Manager for appropriate actions.
- To have a full knowledge and understanding of different textiles and their proper care.
- To report any found items to the Supervisor.
- To ensure cleanliness and orderliness of work area.
- To ensure all the equipment is clean and well maintained.
- To co-ordinate closely with laundry attendant to ensure smooth workflow and to assist them in daily operations.
- To report any guest comment or complaint to the Valet Service Supervisor.
- To escort the guests rather than pointing out directions.
- To respect guest privacy and information confidentiality.
- To daily read the logbooks and to be updated with the latest internal changes and news.
- To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
- To carry out any other reasonable duties as assigned by the Valet Service Supervisor and the Assistant Laundry Manager.