POLICY SPECIALIST
Al Nahiya Group
- Abu Dhabi
- Permanent
- Full-time
- Assist Sr. Policy Specialist to analyze/ understand/ review and revise the existing Policies & Procedures with reference to changes in the organization, market, general business environment and Corporate Strategic requirements.
- Co-ordinate with other Departments and Divisions for collecting required data/ information for policy & procedure development and also provide inputs to them for their functions as and when sought.
- Prepare High Level Process Maps/ Gap Analysis as required for the revision and preparation of Policies & Procedures.
- Closely work with ERM team to ensure that critical risk areas are proactively identified, prioritized, and ensure mitigation measures are enshrined in the corporate policy and procedures.
- Discuss and engage the end user, interested parties to articulate right work process and insert clauses in the policy/ procedures in the best interest of the Company and the Customer.
- Assist Sr. Policy Specialist for obtaining approvals from the competent authorities in line with existing Document Management Procedure.
- Respond to queries from users in the matter of policies & procedures and advice them suitably. Deal with issues pertaining to the correct interpretation of policy & procedures.
- Guide, facilitate & assist Sr. Policy Specialist for preparation of SLAs between Divisions/ Departments as and when requested.
- Maintain up to date filing and archiving Document Management System for all the valid and obsolete Policies/ Procedures.
- Develop, organise and conduct in-house training programs for the personnel of concerned Bus/ SUs on Preparation of Policies/ Procedures documentation.
- Conduct Workshops and Awareness sessions for implementing new Policies & Procedures for the personnel of concerned BUs/ SUs.
- Conduct Training programs on Organizational Diagnosis, Problem Solving and any other Process Improvement Technique/ Tool for the personnel of concerned BUs/ SUs.
- Bachelor Degree in Business Administration or Engineering/ MBA is preferred.
- 3 to 5 years of experience as specialist, preferably in a reputed and large oil or retail business enterprise with hands-on rich experience in policy and procedure development work and exposure to various Business Processes.
- Demonstrated ability in thinking, articulation and expressing a matter in a logical written form leading to unambiguous interpretation.
- Training and presentation skills.
- Excellent interpersonal skills and ability to influence change.
- Fluency in English, both verbal and written. Fluency in Arabic is preferred.