Information Technology Business Analyst

• Preparing design plans and estimating costs of new systems in order to provide complex new business applications or to make improvements and modifications to existing applications to create projects using specific criteria in accordance with the methodology and strategy of the Information Technology Department.
• Conducting accurate studies and analyzes of the systems in the department to determine the system's operations for external use by the department's clients or internal use among employees.
• Studying opportunities that would contribute to improving the effectiveness and quality of work procedures, by conducting internal studies and studies in information systems to apply best practices.
• Contribute to managing partnerships with system development consultants, service providers, and external system and application designers to develop systems and software for joint exploitation between the various government agencies and the department.
• Participate in preparing project proposals.
• Participate in feasibility studies for the proposed projects and analyze their results.
• Coordinating project plans and following up on the initiatives implementing the operational plans in cooperation with the concerned units.
• Follow up on the project implementation procedures and document the achievements as planned.

• Bachelors/ Master's degree (or equivalent) in Computer Science or related curriculum with +5 years of relevant work experience.
• Experience in Multiple OS platforms with strong emphasis on Linux (Ubuntu), Mac OS X, and Windows systems.
• Certifications: PMP; CAPAM.
• Excellent troubleshooting and problem-solving skills.
• Ability to make sound decisions in a fast-paced, high-pressure environment.
• Excellent organization and technical documentation skills.
• Strong knowledge of ITIL processes like Incident, Problem Management.
• Fair Knowledge of Cloud Solutions such as Open Stack, AWS & Azure Cloud.

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