Bar Manager
Accor
- Dubai
- Permanent
- Full-time
- Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers.
- Works as per the outlets duty schedule and shifts.
- Observes and corrects pouring practice of all bar staff to avoid excess wastage.
- Ensures that orders are only issued against written / printed receipts.
- Ensures own appearance (condition of uniforms) and grooming of all bar staff is impeccable.
- Welcome arriving guest and ensures prompt service.
- Extend prompt services to all guests.
- Ensures the well-being of all guests by maintaining a close professional, friendly, yet discrete relationship.
- Maintains cleanliness and best possible maintenance of the bar counter and all related areas.
- Handles guest complaints directly or refers them to the assistant Manager or the Bar Manager.
- Attends all meetings or briefings to maintain an open communication within the team.
- Knows the bar menu and price structure by heart and can recommend when a guest asks for assistance.
- Flexible to work in other areas when required by the immediate Supervisor.
- Aware of basic cashier work and handles payments promptly and efficiently.
- Familiar with the company's internal policies and safety procedures.
- To have a complete understanding of and to adhere to Swissotel Al Murooj policy relating to Fire, Hygiene, Health and Safety.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
- To carry out any other reasonable duties and responsibilities as assigned.
- Guest focused personality is essential
- Strong interpersonal and problem solving abilities
- Minimum 1-2 years' experience in a similar role
- Fluency in English; additional languages are a plus
- Dynamic working environment.
- Defined development career path.
- Friendly and supportive team
- Employee benefit card offering discounted Accor rates worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our corporate social responsibility activities like Planet 21