Travel Consultant/Travel Agent
Beno
- Dubai
- Permanent
- Full-time
- Provide end-to-end travel services, including flight bookings, hotel bookings, visa processing and transportation.
- Stay updated with Local/International regulations, about travel trends, airports, and immigration law to deliver accurate information to clients.
- Monitor and resolve customer concerns, provide prompt assistance, gather feedback, and share with operations manager.
- Supply clients with pertinent information and useful travel/holiday material (itineraries, event programs etc.)
- Proven work experience as a Travel Consultant for at least 3 years with a reputed IATA accredited travel company.
- Exemplary selling and convincing skills
- Ability to Develop itineraries for Corporate and Leisure clients.
- Diploma or degree in Travel, Tourism, Business or relevant field would be an advantage.
- Ability to present, persuade and communicate effectively (Verbal and Written).
- Proficiency in the use of Amadeus - reservations, ticketing, re-issue, refunds and EMDs
- Experience in hotel bookings, ground transportation, and travel packages.
- Willing to work on shifting schedule (24/7 Operations).
- Utilize booking systems and platforms to secure travel arrangements, negotiate rates, and manage reservations for flights, hotels, car rentals, tours, and more.
- Ability to multitask and can work under pressure.
- Good attention to details and problem-solving abilities.
- Be a ‘team player’ with strong interpersonal skills.