Housekeeping Attendant
Hilton
- Dubai
- Permanent
- Full-time
- Ensure consistently high operating standards in every area of Housekeeping, as identified by the hotel brand standards
- Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
- Provide excellent guest service
- Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
- Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
- Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
- Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
- Control makes monthly Lost and Found and donations
- Check the uniforms and send for cleaning and / or repair
- Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
- Makes daily guest clothing release of guests that use the laundry service
- Makes monthly closing of Laundry expenses and provision of same
- Replaces (a) Laundry Attendant in case of holidays, days off or absences
- Planning and organizing
- Good oral and written communication
- Previous experience in Housekeeping
- Good interpersonal skills
- Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
- Committed to delivering a high level of customer service
- Excellent standards of clean
- Ability to work in a team
- Excellent attention to detail
- Positive Attitude