Bellman

Accor

Dubai
Permanent
Full-time

25 days ago

Company DescriptionThe iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.Job Description

Greet and welcome guests.
Assist guest with luggage's and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
Maintain VIP/Group and individual arrivals reports.
Attend to inquiries and provide accurate information to guests.
Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.

Qualifications

Ability to focus attention on guest needs, remaining calm and courteous at all times
At least 1-2 year experience working as Bellman in a 4-5 star hotel.
Fluency in English; additional languages are a plus.

Additional Information

Accor

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