Key Account Representative (Collection)
Zahrawi Group
- Abu Dhabi
- Permanent
- Full-time
- Follow up with the Accounts Receivable team for any overdue invoices.
- Arrange meeting with the customers for collection of any overdue invoices.
- Ensure that correct copies of cheque on every cheque submission, with the receipt voucher and submit it to the Account Receivable team by the end of the working day.
- Understand the cause for a non-collection of an overdue invoice and update the Account Receivables team with the reason.
- Update the Excel sheet with the reason for the delay in collection and ensure to attach the supporting documents when available.
- Resubmit any missing documents to the customer to ensure that the payment is not delayed.
- Provide forecasted and expected monthly collections to the Group Treasury Manager.
- Send the statement of account when requested by the customers through email.
- Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received.
- Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system.
- Identify & inform the Group Treasury Manager and the Sr. Accounting Manager of any “at-risk” customers to either block the supply of products until payment is done or to proceed legally.
- Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels.
- Handle and assist the customers with any questions or complaints they may have and involve the Sr. Accounting Manager in case of any further issues
- Investigate and solve any discrepancies found in a timely manner.
- Education: Bachelor’s degree in Finance or related
- Additional details:
- Candidate should be willing to move to Company Visa
- Candidate should be based in the UAE
- Experience: 1 - 2 years of experience
- Job Specific Skills: Finance, Accounts Receivable, Collections