RCM Product Specialist
InterSystems
- Dubai
- Permanent
- Full-time
- Develop use cases or product requirements and functional requirements for new functionality. Support QA, training, and documentation in understanding new functionality
- Provide business analysis of problems and new requests
- Collect, synthesize, and prioritize customer feedback, using a combination of live customer feedback sessions and additional feedback mechanisms
- Participate in project teams with developers and other key staff to develop new functionality for the product
- Assist with scoping and planning of new developments as needed
- Work closely with end users and internal staff to understand workflow processes that impact change request requirements to ensure implementation of developed changes satisfies stated needs
- Prepares and delivers product material, product presentations, and demonstrations as needed to support knowledge sharing, learning, pre-sales, and customer requirements
- 5+ years of experience as a Healthcare Information Manager or equivalent experience with a software vendor, and a good understanding of administrative and/or clinical processes/ Billing RCM
- Experience in working with Healthcare IT, preferably having worked with a software implementation as a vendor or a customer
- Experience in writing use cases, requirements, or functional documentation for healthcare applications.
- Previous experience working with healthcare applications at an in-depth level
- University Degree in Technology, Science, or Healthcare
- Very good problem-solving and analytical skills
- Excellent communication, interpersonal, and multi-cultural skills
- Ability to coordinate and lead team
- Attractive compensation package
- Work in multi-national teams and environment
- A balanced career path combining technology skills with communication, people, and delivery management aspects