Credit Control-Receivables
Careers International
- Dubai
- Permanent
- Full-time
- Evaluate the creditworthiness of new and existing customers, analyzing credit reports, financial statements, payment histories, and other relevant data.
- Establish credit limits and terms for customers based on risk assessment, credit policies, and business requirements, ensuring a balance between risk and opportunity.
- Monitor customer accounts receivable balances, aging reports, and payment trends, identifying delinquent accounts and potential credit risks.
- Communicate with customers regarding payment terms, overdue invoices, and credit issues, providing reminders and assistance to facilitate timely payments.
- Negotiate payment arrangements and settlements with delinquent customers, escalating collection efforts as needed to recover outstanding debts.
- Ensure accuracy and completeness of billing and invoicing processes, verifying invoice details, pricing, and terms before issuing invoices to customers.
- Coordinate with sales, finance, and operations teams to resolve billing discrepancies, disputes, and customer inquiries promptly.
- Generate and distribute regular statements, reminders, and dunning letters to follow up on overdue invoices and encourage payment compliance.
- Apply customer payments accurately and promptly to respective accounts, reconciling payments received with outstanding invoices and resolving discrepancies.
- Investigate and resolve unapplied payments, unidentified receipts, and payment posting errors to maintain accurate accounting records.
- Perform bank reconciliations and cash flow analysis to ensure proper recording and tracking of receivables and cash receipts.
- Prepare and analyze receivables aging reports, collections performance metrics, and credit risk assessments, providing insights and recommendations to management.
- Monitor key performance indicators (KPIs) such as Days Sales Outstanding (DSO), bad debt ratios, and collection efficiency, identifying trends and areas for improvement.
- Collaborate with finance and accounting teams to forecast cash flow, provision for bad debts, and optimize credit management strategies.
- Bachelor's degree in finance, accounting, business administration, or a related field; additional certification in credit management or finance is advantageous.
- Proven experience in credit control, accounts receivable management, or financial analysis, preferably in the FMCG industry or a related sector.
- Strong understanding of credit risk assessment principles, credit policies, and collections procedures.
- Excellent communication and negotiation skills, with the ability to build rapport with customers and internal stakeholders.
- Analytical mindset and attention to detail, with the ability to analyze data, identify trends, and make data-driven decisions.
- Proficiency in accounting software, ERP systems, and Microsoft Excel for data analysis and reporting.