Barista
Hilton
- Sharjah
- Permanent
- Full-time
- Receive orders and serve customer requests completely in a timely manner.
- Create and serve a range of beverages including classic cocktails and soft drinks etc.
- Take food orders and assist the floor team with deliveries as required.
- Understand menu content, any menu changes, and promotional activities.
- Keep your service area clean, tidy, and well-prepared.
- Efficiently manage the proper settlement of all customer accounts
- Answer guest queries in a polite and helpful manner
- Follow correct reporting procedures if faced with issues.
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Customer Service experience
- Ability to listen and respond to demanding Guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Committed to delivering high levels of customer service
- Previous experience in similar role
- Passion for delivering exceptional levels of guest service