Assistant GC&E Manager - Conrad Dubai
Hilton
- Dubai
- Permanent
- Full-time
- Assist the Groups. Conference and Events Manager to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
- Ensure the highest standards of conference and banqueting business processes
- Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members
- Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used
- Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue
- Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs
- Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures
- Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Conference and Events Team
- Demonstrated previous experience in similar role
- Proven commercial acumen
- Ability to demonstrate negotiation and influencing skills
- Effective management skills
- Ability to manage conflict effectively
- Positive attitude and excellent communication skills
- Ability to work under pressure
- Previous experience working within the hospitality industry
- Commercial and industry knowledge