Job DescriptionPosition Title:Operations Senior Coordinator Middle EastDepartmentStaffing & OperationsReporting ManagerME Operations ManagerPrimary functions and responsibilities:Drive the full operations scope for the Middle East unit from job opening to tracking and reporting for selected Practices. Act as an Internal advisor and first point of contact to senior management on Business Operations topics for selected Practices.Practice Area Business planning:· Drive control and paperwork of engagementsCoordinate with project officers to comply with Finance policies for job codes opening, insuring revenue and bookings recognitionLiaise with Finance and Legal job opening / closing processes, as well as documentation follow-ups· Practice Area Pipeline managementPrepare and drive monthly Practice meeting with PL and relevant stakeholdersUpdate Leads and Proposal information into the L&P SAP tool in collaboration with project leadership, aim to maintain an accurate pipeline at all timesPractice Area Experts tracking:· Support the Experts management process for selected Practices:Perform Expert monthly Forecast and ACs monthly Estimated landingAnalyse monthly variances vs forecast analysis and perform timesheet checks for Experts, and ensuring billings are recognized accuratelyPractice Area Realization management:· Analysis and reporting for focus area of:Utilization and realizationRates discrepanciesTimesheet reconciliationsBusiness updates· Project EconomicsControlling project economics and forecasting, overseeing their lead to billing cycleDrive staffing alignment prior to project completion and coordinate with Finance on potential reserves/write-offsSupport on DSO initiativesInvestigate and reply to ad-hoc queries from key usersOthers:· Support our day-to-day Operational tasks:Non-billable job code openingPerform audit of BD charge code time allocation· Participate in regional and global workstreams around sharing best practices in OperationsKnowledge and skills requirements:· Strong analytical mindset and background, as well as proactive and strategic approach. Attention to detail, well organized· Ability to handle multiple tasks and set priorities to meet deadlines· Utilizes sound judgment in dealing with work flow and uncertain situations. Possesses a Finance understanding, HR a plus· Handles situations with confidence, understanding and tact· Excellent oral and written communication skills with strong customer service oriented focus· Advance level experience with in MS Office, in particular Excel. PowerBI and SAP are a strong plus· Ability to respect all Kearney information as personal and confidential· Fluent in English (spoken and written)Education:· Bachelor’s degree in Accounting, Finance or Business, with 4+ years of business experience required.Previous Experience:· 4+ years of business experience required in a professional, corporate environmentLanguage RequirementsArabic/ English
