We are women's fashion boutique online-store seeking a skilled and motivated Customer Service Manager who is proficient in working with e-commerce. As a vital member of our team, you will be responsible for managing customer inquiries, providing excellent support, and ensuring overall customer satisfaction.Responsibilities:1. Use e-commerce expertise to assist customers and manage online orders efficiently.2. Process, track, and fulfill orders promptly, ensuring accuracy.3. Coordinate with warehouse and shipping teams to resolve any issues or delays.4. Monitor inventory levels and communicate effectively with customers about order status.5. Improve order management processes and optimize efficiency.