Clinic Manager

• Recruit, train, and supervise clinic staff, ensuring compliance with local hiring regulations.
• Conduct regular performance evaluations and provide feedback to staff members.
• Develop and implement staff schedules to ensure adequate coverage and efficient clinic operations.
• Patient Care:

• Oversee the delivery of quality patient care services in accordance with JAWDA and TASNEEF standards.
• Address patient inquiries, concerns, and complaints in a culturally sensitive and professional manner.
• Monitor patient satisfaction levels and implement strategies to improve patient experience.
• Administrative Duties:

• Manage clinic finances in compliance with UAE regulations, including budgeting, billing, and revenue collection.
• Maintain accurate patient records and ensure compliance with local data protection laws.
• Coordinate with insurance providers to process claims and verify coverage for patients.
• Facility Management:

• Ensure that the clinic premises meet JAWDA and TASNEEF standards for safety, cleanliness, and accessibility.
• Manage inventory levels for medical supplies and equipment, ensuring compliance with local import regulations.
• Arrange for repairs and maintenance as needed, adhering to local building codes and regulations.
• Regulatory Compliance:

• Stay updated on relevant healthcare laws, regulations, and accreditation standards in Abu Dhabi.
• Ensure that the clinic operates in compliance with local regulations, including licensing requirements and health and safety standards.
• Implement policies and procedures to safeguard patient confidentiality and privacy in accordance with UAE laws.
• Quality Improvement:

• Monitor clinic performance metrics and identify areas for improvement, aligning with JAWDA and TASNEEF guidelines.
• Develop and implement quality improvement initiatives to enhance the efficiency and effectiveness of clinic operations.
• Foster a culture of continuous learning and professional development among clinic staff.
• Collaboration:

• Collaborate with physicians, nurses, and other healthcare professionals to coordinate patient care and treatment plans, respecting cultural sensitivities.
• Liaise with external stakeholders, such as regulatory agencies and local health authorities, to ensure compliance with regulations and standards.

• Bachelors degree in healthcare administration, business administration, or a related field (Masters degree preferred).
• Prior experience in healthcare management or administration in Abu Dhabi, UAE, with a strong understanding of local regulations and standards, including JAWDA and TASNEEF.
• Experience in audit processes related to healthcare facilities is highly desirable.
• Strong leadership and interpersonal skills, with the ability to navigate cultural diversity and motivate staff.
• Excellent communication skills in English and Arabic, both verbal and written.
• Proficiency in healthcare management software and electronic health records systems.
• Knowledge of UAE healthcare regulations, including HAAD (Health Authority Abu Dhabi) regulations.
• Strong problem-solving and decision-making abilities.
• Ability to work effectively in a fast-paced and multicultural environment.

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