Regional Key Account Manager CB
Coty
- Dubai
- Permanent
- Full-time
- Responsible for developing and maintaining strategic business relationships with Key Accounts to promote brand awareness and maximise sales.
- Understand clients' needs and objectives, and propose appropriate solutions.
- Regularly communicate with clients to address any concerns and ensure satisfaction.
- Collaborate with internal teams such as sales, marketing, trade marketing, and in-store to ensure seamless execution of account strategies.
- Act as a liaison between clients and internal teams, conveying client feedback and requirements effectively.
- Achieve and exceed assigned sales targets, KPI’s, budgets and business goals.
- Manage the planning and implementation of sales and promotional plans
- Liaise with the field team to promote the effective execution of sales and promotional plans
- Maintain close contact with major accounts, highlighting planned strategies to develop profitable business and gathering information for future business plans and initiatives.
- Analyse sales performance and promotional effectiveness of assigned accounts by regularly reviewing and reporting on sales performance, sales forecasts and market trends.
- Understand, develop and implement the key brand messages, distribution and marketing strategies.
- Work with key customer data systems on customer premises as required, to assist with stock control and coordination.
- Deliver an exceptional level of customer service to account customers.
- Gather business intelligence, monitor competitor activity and report on developments.
- Manage forecasting and budget development process
- Undertake review of trading terms annually or as required within assigned approval guidelines.
- Develop and maintain investment strategies to agreed spend guidelines.
- Manage the delivery of customer expectations via reasonable operational processes taking full account of customer service and logistics operating procedures and guidelines.
- 4 + years of experience on a Sales Management or e-commerce role in beauty industry with exposure to Key accounts
- Relevant qualifications in sales & marketing or a related discipline highly regarded
- Management and people development skills
- Excellent computer skills in MS Office including Excel & Power point skills at an intermediate to high level