Solution Expert - SAP C4C Automotive
Al-Futtaim
- Dubai
- Permanent
- Full-time
- In Application management you will manage, consult, teach, troubleshoot, setup and maintain respective domain solutions to agreed service level standards.
- Investigates and develops specifications for system changes to handle workloads and high availability.
- Develops and maintains documentation for technical solution modifications.
- Liaise with software suppliers and the Change Management team for problem resolution and deployment of system changes.
- work with internal and external implementation team members and partners to contribute to the development, testing and deployment of solutions.
- Adheres to software development and maintenance standards by maintaining a comprehensive knowledge of internal and external development best practices.
- Contribute to the improvement of the solutions and business processes.
- Maintains and upgrades professional knowledge, management skills and domain expertise by using continuous learning & development
- Expertise in Automotive Sales business process.
- Proficient in SAP Sales and Distribution module.
- Solid functional Configuration, Implementation, Rollout and Support skills with SAP Sales Cloud and SAP Service Cloud.
- Proficiency in Agile and SAP Activate implementation methodologies.
- Exceptional consulting skills, with the ability to effectively liaise with business users and stakeholders independently.
- Comprehensive understanding of ABAP with proficient debugging skills.
- Minimum of 5 years of experience in implementing and support of SAP C4C for Automotive Business.
- At least 2 full cycle implementations integrating C4C with SAP ECC or S/4 HANA.
- Should have extensive C4C Solution experience in Account Management, Personalization, Real-Time Analytics, lead management, Opportunity Management and Insight, Service Management, Marketing, and Sales Including integration with Sales and Distribution.
- Expertise in performing C4C Administrator tasks.
- Knowledge of C4C functional configurations.
- Must have experience in Integration between C4C and On Premise ECC / SAP S/4 HANA using CPI.