Description:· To be familiar with all food and beverage items on the outlet menu.· To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.· To take food and beverage orders from guests, upselling wherever possible.· To utilize the outlet point-of-sales system as prescribed· To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.· To serve food and beverages according to the standards established.· To clear tables and removes dirty dishes to the dish area.· To complete opening and closing duties as assigned.· To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.· To follow presentation guidelines as established by the Food & Beverage Manager.· To maintain the assigned station / section in a clean and orderly manner at all times.· To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.· To make sure that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.· To work in a supportive and flexible manner with other employees and other departments, in a spirit of “We work through Teams”.· To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.Qualifications:· Has at least a Diploma in Hospitality management or other relevant fields.· Has minimum of 1 year of solid experience as a Hostess.· Has high understanding of restaurant etiquette.· Has English communication in both written and spoken.· Has ability to provide top-notch customer service in a fast-paced environment.· Has strong Food & Beverage knowledge, excellent customer service and good communication skills.· Has positive attitude and interpersonal skills
