Front Office Associate / Admin

• Greet and welcome all guests approaching the Front Desk in accordance with TFC standards
• Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assist guests with their inquiries, taking reservations and performing administrational tasks
• Handling cashiering duties
• Be familiar with all the Front Office systems and software required for the position
• Ensure that all hotel standards are met when assisting the guests and handling information
• Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner
• Review Front Office logs, Trace File and Credit Limit daily
• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
• Be familiar with all in-house groups
• Be aware of closed out and restricted dates
• Coordinate with Front Office Team Leaders in performing daily tasks or during the shift
• Be familiar with hospitality vocabulary and codes
• Have knowledge of emergency procedures and assist as needed
• Team player with excellent planning & organizing skills
• Able to work flexible working hours with rotating shifts
• Pleasant personality with good problem solving skills

• Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assist guests with their inquiries, taking reservations and performing administrational tasks
• Handling cashiering duties
• Be familiar with all the Front Office systems and software required for the position
• Ensure that all hotel standards are met when assisting the guests and handling information
• Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner
• Review Front Office logs, Trace File and Credit Limit daily
• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
• Be familiar with all in-house groups
• Be aware of closed out and restricted dates
• Coordinate with Front Office Team Leaders in performing daily tasks or during the shift
• Be familiar with hospitality vocabulary and codes
• Have knowledge of emergency procedures and assist as needed
• Team player with excellent planning & organizing skills
• Able to work flexible working hours with rotating shifts
• Pleasant personality with good problem solving skills

Careers in Gulf