Hostess
Hilton
- Sharjah
- Permanent
- Full-time
- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Follow correct reporting procedures if faced with issues
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Has a good knowledge of the restaurant's sitting arrangements
- Comply with hotel security, fire regulations and all health and safety legislation
- Good communication skills (oral and Written)
- Committed to delivering high levels of customer service
- Flexibility to respond to a range of different work situations
- Degree in relevant area
- Experience in Food and Beverage department and/or industry
- Knowledge of Food Hygiene Regulations