Reservation Agent

Accor

Dubai
Permanent
Full-time

25 days ago

Company DescriptionWe are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visitJob Description

Handle Group and Individual Reservations inquiries via email, phone and WhatsApp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
Aims to upsell rooms and other services to maximize the profitability of the company
Is fluent in all Accor distribution and reservations systems, Accor Rate architecture and Revenue practices
Leases and cooperates with other departments as needed
Creates reports or partake in projects as directed by management
Assists other Business Units as and when needed

Qualifications

Minimum 1 Years as a Reservations Agent
Knowledge of Accor Distribution and Reservation systems is preferable

Accor

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